Personalized One-on-One Support.

When you leave your cancer center, a Care Navigator is here to provide personalized 1-on-1 support over the phone during the moments when you need it the most

Click here for the list of Janssen Brands supported by Janssen Compass®


Talk With a Dedicated Care Navigator

We know the impact cancer can have on your life, and we know how to help. You will talk to the same Janssen Compass® Care Navigator, dedicated to you, every call.

When it comes to getting the treatment you need, we want to help you find ways to lower your out-of-pocket costs. Whether you have commercial insurance or government-funded coverage—or even no insurance at all— we can help you find programs that may help you pay for your Janssen medication.


Jenna, RN, MSN Janssen Compass® Care Navigator and Oncology Certified Nurse since 2009

“I am honored to have the opportunity each day to work with the patients in this program, develop relationships with them, and help make their journey a little smoother.”

Janssen Compass® is limited to education about your Janssen medication, its administration, and/or the condition it treats. It is not intended to provide medical advice, replace a treatment plan you receive from your doctor or nurse, or serve as a reason for you to start or stay on treatment.

Begin your personal one-on-one support.

Call us now or schedule an introductory call online or by text.

Call us now


Monday - Friday, 

8:30 AM - 8:30 PM ET


Spanish-speaking Care Navigators are available.
Ofrecemos asistencia en Español


Receive and Pay for Your Medication

We want to help you pay for your medication. If you have commercial insurance, we can sign you up for the Janssen co-pay savings program. For Medicare Part D patients, we’ll check to see if you’re eligible for extra help and guide you through the application process.

Your Care Navigator can help you learn about how to start and stay on your medicine, including:


How to fill your prescription


How your medicine is given


How to handle insurance 
coverage issues


Potential savings on 
out-of-pocket costs


Ongoing education

The Janssen Compass® program can help you understand what to expect as you navigate therapy.

Your Care Navigator also can provide you with educational materials to support you with the emotional and physical tolls of cancer, including:

  • Support group resources
  • Tips on caring for yourself during treatment
  • Help setting goals for living with cancer

Frequently asked questions

Questions about Janssen Compass®

Click here to see if you are eligible.

You can call a Care Navigator at your convenience at 844-628-1234; they are available every weekday from 8:30 AM - 8:30 PM ET.

The Janssen Compass™ program is completely free to anyone currently prescribed certain Janssen medications. Please check eligibility.

The Care Navigator who gets you started will check in with you every now and then. You’ll speak to the same person throughout your Janssen Compass™ experience to help provide educational support throughout your treatment journey.

Yes, you may opt out of Janssen Compass™ at any time, or simply ask for less frequent communication. If you no longer want to receive communications from us on a going-forward basis, you may opt out of receiving them by contacting us at 877-834-5119. In addition, you may opt out of receiving emails from us by following the unsubscribe instructions provided in any such message.


Begin your personal 
one-on-one support.

Call us now or schedule an introductory 
call online or by text.

Spanish-speaking Care Navigators are available.
Ofrecemos asistencia en Español