Personalized Support.
From People Who Care.

Janssen Compass™ offers free, personalized support when you are prescribed a Janssen oncology therapy. Connect one-on-one with your dedicated Care Navigator (an experienced oncology nurse), who can help you find financial assistance and provide educational treatment support based on what you tell us you need most.

Care Navigators will not perform a nursing function and will always refer patients back to their care team.

CONNECTION

Talk With a Dedicated Care Navigator

We know the impact cancer can have on your life, and we know how to help. You will talk to the same Janssen Compass Care Navigator, dedicated to you, every call.

Your Care Navigator understands your treatment needs, your Janssen medication, and options that can reduce your medication and out-of-pocket costs. Your Janssen Compass Care Navigator is only a phone call away! Take the first step and request a call today.

care navigator

Jenna, RN, MSNJanssen Compass™ Care Navigator and Oncology Certified Nurse since 2009

“I am honored to have the opportunity each day to work with the patients in this program, develop relationships with them, and help make their journey a little smoother.”

Janssen Compass™ is limited to education about your Janssen medication, its administration, and/or the condition it treats. It is not intended to provide medical advice, replace a treatment plan you receive from your doctor or nurse, or serve as a reason for you to start or stay on treatment.

Begin your personal 
one-on-one support.

Call us now or schedule an introductory 
call online or by text.

Call us now

1-844-NAV-1234

Monday - Friday, 
8:30 AM - 8:30 PM ET

 

Details to schedule by text

Spanish-speaking Care Navigators 
are available.
Ofrecemos asistencia en Español

Clarity

Receive and Pay for Your Medication

We want to help you pay for your medication. If you have commercial insurance, we can sign you up for the Janssen co-pay savings program. For Medicare Part D patients, we’ll check to see if you’re eligible for extra help and guide you through the application process.

Your Care Navigator can help you learn about how to start and stay on your medicine, including:

patient with caregiver
prescription

How to fill your prescription

medicine

How your medicine is given

insurance

How to handle insurance 
coverage issues

cost

Potential savings on 
out-of-pocket costs

Confidence

Ongoing education

The Janssen Compass™ program can help you understand what to expect as you navigate therapy.

Your Care Navigator also can provide you with educational materials to support you with the emotional and physical tolls of cancer, including:

  • Support group resources
  • Tips on caring for yourself during treatment
  • Help setting goals for living with cancer
ongoing-education

Frequently asked questions

Questions about Janssen Compass

You can call a Care Navigator at your convenience at 1-844-628-1234; they are available every weekday from 8:30 AM - 8:30 PM ET.

The Janssen Compass™ program is completely free to anyone currently prescribed certain Janssen medications. Please check eligibility.

The Care Navigator who gets you started will check in with you every now and then. You’ll speak to the same person throughout your Janssen Compass™ experience to help provide educational support throughout your treatment journey.

Yes, you may opt out of Janssen Compass™ at any time, or simply ask for less frequent communication. If you no longer want to receive communications from us on a going-forward basis, you may opt out of receiving them by contacting us at 1-877-834-5119. In addition, you may opt out of receiving emails from us by following the unsubscribe instructions provided in any such message.

Begin your personal 
one-on-one support.

Call us now or schedule an introductory 
call online or by text.

Call us now

1-844-NAV-1234

Monday - Friday, 
8:30 AM - 8:30 PM ET

Details to schedule by text

Spanish-speaking Care Navigators 
are available.
Ofrecemos asistencia en Español